Terms of Service

HostingNepal.Com reserves the right to refuse services to anyone for any reason.

You'll only use our servers to host legal content.

You authorize HostingNepal.Com to bill you for any additional costs incurred by your domain above and beyond your current account package (currently only late payment fees and extra bandwidth usage). You agree to follow and obey all of our client policies.

You understand all of our prices are in US Dollars & Indian rupees and must be paid in these currencies.

You agree not to use our servers to cause network abuse to other providers / internet users (DDoS, Trojans, etc)

These terms and policies can be changed at anytime, please keep up to date with them.

Refund Policy:
We do not make any refunds of payments except in special cases or when a special money back gurantee is provided by a special offer or promised in written by a HostingNepal.Com Sales Executive.

Policies:
Please read the following carefully. Violation of these policies may result in the suspension or termination of your account.

Abuse Policy:

• HostingNepal.Com does NOT condone any form of network abuse whatsoever. DDoS attacks, fork bombs, or any other kind of attacks launched from within our servers or against our servers will result in your account being terminated and you will be reported to the proper authorities.
• HostingNepal.Com allows you to host just about anything else on our servers. The only policy we have is that the files must be legal. No cracked/pirated software, illegal mp3s, virus/Trojans, or anything of that nature can be housed on our servers. Any user in violation of this policy will have their site suspended and asked to remove it. Failure to do so will result in account termination.

Privacy Policy:
HostingNepal.Com does respect your privacy. All client information is stored in our secure encrypted database and is confidential. The only thing that will be made public is your first name/domain ONLY if you wish to publish a testimonial. Everything else such as passwords, emails, etc will never be sold to any third parties. In the case of a rare security risk/legal issue this policy may be broken but only in extreme cases such as fraud.

Resource Policy:
HostingNepal.Com understands some sites may be more resource intensive than others. All clients can use a maximum of 25% of system resources (CPU/ram) for no longer than 1 minute at a time. Users who constantly abuse our resources will be suspended and/or terminated. If your site is that resource heavy you might want ask us about semi-dedicated packages or getting a dedicated server for your site.

Policy:
HostingNepal.Com does NOT condone spamming. If you're found to be spamming from our servers your account will be terminated ASAP. Spamming is not, and never will be acceptable to us. Mass emailing must be done through an approved and proper mailing list (our discretion) and broken up into small manageable mailings (anyone sending out 1000+ emails in less than an hour is going to hear from us. All mailing lists must be minimum double opt-in and include full headers to track abuse and links to unsubscribe in case of error. The reply address must also be in your own domain name, no linking to free accounts or non-existant email addresses. Anyone who knowingly and willingly violates this policy will be terminated with extreme prejudice and no refunds will be given. Seems a little strict but we're very serious about our no-spamming policy.

Uptime Policy:
“Uptime you can count on” That’s our promise to you, Allot of web host out here will promise 99.8% uptime and fall through on their promises. We want you to know that at HostingNepal.Com we don’t like downtime any more than you do, so you can rest assured that the minute service goes down you will be notified by back up methods to explain the situation an we will be working hard to restore service ASAP.